SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185+ countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yyestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of yyestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before khabarovsk the parcel was a month, but it is normal, the track was tracked, the suit is very cool, soft, there is not a big smell, but not critical, with washing i think will leave, all things from china smell somehow. I sat very well, i immediately wanted to go to the sports hall, in general for such money the costume is just super. Thanks to the store.
A good quality suit, came to the rostov region for 2 weeks, the store did not have to communicate. I took on my parameters 92-63-93, weight 59, size m, sat back to back, but i wanted to, because. I plan to lose weight and there will be norms. T-shirt and breeches made of different fabric, the shirt is more dense and so slippery (i do not know how to explain), and the breeches are softer and stretching. The tightening is not very, so, girls if you have any excess weight, do not calculate, that he will pull something on you very much and collect (i was very counting on it by the way). the costume does not shine through, the threads do not stick out, the seams are even. I recommend this product and this seller!
Thank you store! Great tracksuit! L sat well on my 46-48, growth 169. Eraser pleased) the product is happy! Quality is excellent! Seller recommend, very cute and talkative)
Ordered 2/05, received 16/05 in the mist. All whole, the fabric is pleasant to the body, the seams are neat, there are no protruding threads. On the parameters 88/70/93 size l came well. As a gift, the store put a rubber for hair. Nice purchase, seller and recommend product.
Nice and comfortable set. Same as the pictures. For my European S, I've ordered size M. The store put a gift. Thank you. Recommend. 24 Apr 2019 08:07
Good suit. in my 46-48 size ordered m, the shirt is very tight and shines through, the pants do not shine through. delivery 3 weeks. 11 Mar 2019 04:28
Good set, comfortable to do, excellent sitting, the product came quickly, the quality is good, everything corresponds to the description, i recommend the store and the product to order!
Looks nice, gumeczka hair a welcome addition.
I recommend beautiful 11 Apr 2019 05:46
I recommend beautiful
The fastest delivery thank you! 21 Mar 2019 22:50
Great suit. L climbed on 48 size and hips 106. I'll see how it will be worn and order another shift.
I recommend! Hello, everybody! Very satisfied with the costume! Packed very decently! Delivered in two weeks. Quality is good! The color is bright as it is. Probably that i will order in another color, under the color of a large and cross-country sneakers))) tried on, fit perfectly, on my usual 40-42 took s (the parameters are now 92/70/95 after winter), continued to engage with even greater enthusiasm))) i did not want to shoot a suit after training))) 05 Mar 2019 09:13
I recommend! Hello, everybody! Very satisfied with the costume! Packed very decently! Delivered in two weeks. Quality is good! The color is bright as it is. Probably that i will order in another color, under the color of a large and cross-country sneakers))) tried on, fit perfectly, on my usual 40-42 took s (the parameters are now 92/70/95 after winter), continued to engage with even greater enthusiasm))) i did not want to shoot a suit after training)))
Super quality! The color is very saturated! Sorry in the photo it is not visible. I really liked it! Super! You can safely order more!!! 23 Feb 2019 10:35
Super quality! The color is very saturated! Sorry in the photo it is not visible. I really liked it! Super! You can safely order more!!!
Thank you very much! The store is clever! I ordered first green, then changed my mind to pink, wrote to the seller, answered the same day. Changed to the one that wanted. Very grateful! Obviously knew that the costume will be too small for me now, took as an incentive) but still could dress it and even the seams did not crack.))) the material stretches perfectly, does not shine through. I just have a delight in pure water. I will order more. P.s. no matter how many orders made, this is the first seller who put a gift. I am very pleased!
Really great costume! Good material, pleasant to the body, bright colors. Especially liked leggings, solid pleasure. The only negative: t-shirt and leggings are a little not combined in style, but here it's not in the store. We will order other members of the family.
It's okay. Pants super. Mike is a little more. I myself wear the size m, but here according to the reviews i decided to take xl, i think the size was smaller it was necessary to take. I have a chest girth of 174, about 104. The quality is excellent. But in size it is necessary to decide with the store. He will. The belt on the pants is wide than very comfortable
Very fast and such as the photo, good material
The order came quickly, in three weeks. The kit came not the color that was specified in the order. Xl is suitable for 48-50 r. As a gift put an elastic band. The store is sociable, opened a dispute, promised to return the money. 22 Jan 2019 01:41
Suit super! Came for 16 days, moscow. As a gift elastic, thank you. I did not communicate with the store. 08 Jan 2019 05:19
Excellent quality and thanks for the gift
Suit super! Came for 16 days, moscow. As a gift elastic, thank you. I did not communicate with the store.
The product is very pleased. At 46 the size of the village is excellent. Delivery 34 days.