SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185+ countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of yyestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of yyestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Panties are not bad but synthetics like everything is chinese. On the growth of 167 long need to sew and better rubber paste
I love it! Thick, stretchable fabric, almost imperceptible shine but legs better for someone measuring 2 meters, it's just like in the picture.
Top I like the material nothing to say
Very long pants))) even for my height 178. They stretch very well, and at their 68 kg, i took m, and did not lose (although i usually take l).
Absolutely in love with this jumpsuit!! I was about to buy it on boohoo or some other site for double the price! But I’m so glad I bought this one instead. Length is perfect - I’m 5’2 and I usually wear platform shoes/small heels and the length hit right. Weigh 140 and the medium was the perfect fit. Material is very stretchy and comfortable as well. If styled well, this can look like a much more expensive piece and I’m here for it!
I love it, I'm really impressed with the quality of the product! They fit me great and it was shipped to Vancouver BC soooo fast. I just had to make pants shorter. Thanks a lot!!
I ordered from my husband's account, the product corresponds to the description, the pants are just a miracle! I advise everyone!
Fantastic!!! Fabric excellent, arrived in 3 weeks
Cool material, I have 175 cm
Girls take!!!!! Super panties, light, comfortable, stretch perfectly, on hips 92, waist 68 size with excellent, height 165 slightly long, you can cut a little, i will not, i like everything
At a height of 168 cm, 88x70x90 size s perfectly fit.
Super cute, the pant is long will have to get it hemed other than the the item matches the description and i love the way it fits!! Thank you
Super sits on the figure.
I like it! The fabric is very pleasant! On my hips 99 cm and height 176 cm perfectly sat down!
They are soooo cute I’m so excited the they finally arrived today, it took about 2 months for it to reach Ohio but I’m not sure if me ordering when it was their Chinese New Year or not..... but I’m definitely happy my pants came also they a long pants and their spandex material
Came quickly, the figure sits well, l on the hips 99 with a margin
Took a month to receive but I love it . It fits perfect it does reach the floor height: 5’6. Waist: 23
A little long but cute
Perfect
No words!!! Super!!!
I really liked the pants! At my height 158 of course long, but this is not a problem. The size s came up perfectly. All flaws are highlighted. The goods came very quickly
Super jumpsuit, thanks and fast shipping
J' adore
All same as picture and arrived in advance! Super satisfied!
I liked it very much! I thought it would be worse in quality, but no, it's good. And i'm glad that i did not order l and took m. my height is 169, the volume of the hips is 100 and i'm even a little too big, but i'm satisfied. Thanks to the store for the gift in the form of a golden tattoo on the body